Grievance Redressal

We are committed to addressing concerns transparently and efficiently.

Grievance Redressal Policy

At Wizgle Technology Consulting Pvt. Ltd., we are committed to ensuring transparency, fairness, and accountability in all our dealings with clients, users, and stakeholders. We believe in addressing concerns promptly and effectively to maintain the trust and satisfaction of everyone we work with.

Raising a Concern

If you have any grievances, complaints, or concerns related to our services, conduct, or policies, you are encouraged to share them with us. We take all feedback seriously and ensure it is handled confidentially and respectfully.

How to Submit a Grievance

You can submit your grievance via email at [email protected]. Please include your name, contact information, and a clear description of your concern, along with any relevant supporting documents.

Review & Resolution Timeline

Once a grievance is received, our team will acknowledge it within 3 working days and strive to resolve it within 10 working days. Complex matters may take longer, in which case we will provide timely updates on the resolution status.

Escalation Process

If you are not satisfied with the initial resolution, the grievance can be escalated to our senior management team. We are committed to ensuring a fair and impartial review at every stage.

Commitment to Fair Practice

Wizgle values ethical conduct and open communication. We encourage you to speak up without fear of retaliation, and we ensure that all grievances are investigated and resolved with integrity and diligence.